Hempstead City Hall: 1125 Austin Street || Hempstead, TX 77445 || Phone: (979) 826-2486 || Fax: (979) 826-6703

Commercial Services

Establishing a New Commercial Account/Service 

  • Customer(s) are required to fill out an application (available at City Hall)
  • Building must pass building Inspection (See one of the Building Inspectors)
  • A copy of Lease Agreement or Proof of Ownership needed
  • A deposit is required
  • Commercial deposit is $500 (five hundred dollars) or two and one-half (21/2) times the amount of the estimated bill, cash only. A letter of credit from a bank may be accepted in lieu of deposit when the deposit required is over $1000 (one thousand dollars).
  • This deposit is retained by the City and will be applied to the final bill.
  • No partial payment is accepted for deposit and no one can guarantee another person's deposit.
  • Refunds and/or final bills will be issued to customers after disconnect form is completed and finalized.
  • Final bills or refunds will be available after 1:00 p.m. on Friday's
  • If you disconnect on Thursday after 4:30 p.m. or anytime on Friday. Your refund or final bill will not be available for pickup or mail the following Friday, after 1:00 p.m.

All payments are due by the (10th) of every month, unless the 10th falls on a weekend. Then it will be the following Monday. Penalties are applied on the 11th, 12th or 13th.

  • Late Notices are (red and white) and are sent to all customers who have not paid before the due date.
  • Late Notices have the cut-off date.
  • Please pay or make arrangements to pay prior to cut-off date.
  • Once cutoffs are updated by system - customer must pay bill in full, including all fees before reinstating.
  • To restore services, (cutoffs/non-payments occurs) - customer must pay balance, of bill in full, including accumulated fees, with cash, money order, cashier's check, credit or debit (an additional 5% fee is added when using your credit or debit cards).
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To Hempstead

The City of Hempstead is located 50 miles west of Downtown Houston, Texas and also located near strong academic institutions such as Prairie View A&M University, Texas A&M University, and Blinn College. While visiting the City of Hempstead, do not hesitate to stop and enjoy a mixture of the foods from Italian to Bar-B-Que. Be sure and try one of our really sweet and juicy watermelons, very sure to please! We look forward to you visiting our City.

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